Meet Wong Hang family. They’re the family behind the legendary Wong Hang Tailor, which has been established in 1933—way back before your grandparents were born. They are now the 4th generation! Under their care, the business is flourishing in 5 cities: Jakarta, Surabaya, Bandung, Semarang, and Makassar.
They are amazing, aren’t they? Trust me, after meeting them in person, I realized more inspiring things about them. Sure, they have achieved a lot, but they put a lot at stake too, because when family business fails, both family and business turn sour.
Knowing this, working with families aren’t an easy walk in the park. Even when we’ve passed the startup phase and have successfully created a business system, there will be times when we have to conquer bigger challenges. By then, the problems that come to us (A.K.A. the owners) are the problems that everyone in our team can’t solve.
The way we solve problems can be different even though we grow up with each other. That’s when our family bond is tested. Since it’s family, we can’t fire another family member, so whether we want it or not, we have to know how to work with each other and build a stronger relationship so we can solve any problem.